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4 Customer Service Tips in Honor of the 4th of July

What else can a blogger do for the 4th of July? Write a post with the number 4 in it! So, here are 4 tips from my upcoming book, Beyond Your Logo: 7 Brand Ideas that Matter Most for Small Business...

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What Bugs Customers the Most About Your Service?

No matter how big or small your business or nonprofit is, customer service can make or break its brand. At some point, most of your customers will seek customer support for a variety of reasons. Can...

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